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Representative contacts AUTO-M

Our offices in Chișinău and Tiraspol are open for consultations, contract signing and transaction support.

Quick answer

Contact AUTO-M to discuss selecting, inspecting, purchasing, or delivering a vehicle from the USA or Europe. For a useful consultation, prepare in advance the desired model, year, engine type, overall budget, and the future clearance location — the Republic of Moldova or Transnistria.

Office addresses

Chișinău Office (Moldova)

139 Decebal St., business center, office 401

Tiraspol Office (Transnistria)

104 25 October St., business center, office 12

Working hours: Mon–Fri 09:00–18:00, Sat 10:00–14:00

Before visiting, arrange the meeting time by phone or messenger — this lets you prepare vehicle options and a document list in advance.

Quick messenger contact

Describe your vehicle selection or inspection task — a manager will clarify the details over messenger.

What to prepare for the first conversation

  • the make and model;
  • an acceptable production year;
  • engine and drivetrain type;
  • acceptable damage;
  • an overall budget limit;
  • the clearance location — the Republic of Moldova or Transnistria;
  • a link to a specific lot, if one has already been found.

If you don't have a vehicle yet, describing the task is enough. The consultation starts with the overall budget after delivery and mandatory procedures, not just the lot price.

Request a callback

Our managers will answer questions and prepare an offer

What can be discussed

Choosing between the USA and Europe, the differences between Copart/IAA/Manheim, VIN and CARFAX/AutoCheck report checks, acceptable damage, the bid-approval process, payment stages, the delivery route, documents, preliminary customs-clearance factors, and the risks of a specific vehicle.

Frequently asked questions

Do I need to book an appointment before visiting the office?
Yes, it's best to arrange a meeting in advance by phone or messenger — this gives the specialist time to prepare options for the requested models and confirm who advises on the jurisdiction you need.
Can I get a consultation remotely?
Yes, initial parameters and vehicle links can be sent by phone, email, or messenger. Before sending documents, make sure you are using the official contact from this page.
What information shouldn't be sent in a regular message?
Do not send full payment details, passwords, confirmation codes, or unnecessary personal documents in ordinary correspondence.
Where can I discuss a customs calculation?
A preliminary calculation can be discussed with a manager, but legally significant figures are verified against documents and the rules in effect on the clearance date.
How do I verify that payment details are genuine?
Check the payee against the contract and the company's official details. Any change to payment details should be confirmed through a known phone number, not just a new messenger message.

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