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Customer office AUTO-M

Official contacts and verifiable details for the legal entity operating under the AUTO-M brand in the Republic of Moldova.

Quick answer

Contact AUTO-M to discuss selecting, inspecting, purchasing, or delivering a vehicle from the USA or Europe. For a useful consultation, prepare in advance the desired model, year, engine type, overall budget, and your target timeline.

Customer office and legal details

DENSOF AUTO-M S.R.L.

Customer office and registered address: mun. Chișinău, Botanica, str-la Burebista, 15, office 410

IDNO / fiscal code: 1025600061289

Contracting party and payment recipient.

Verify with the State Tax Service of Moldova

Enter 1025600061289 in the Cod Fiscal field.

Working hours: Mon–Fri 09:00–18:00, Sat 10:00–14:00
sales@auto-m.md

Arrange the time in advance for a prepared meeting.

Quick messenger contact

Describe your vehicle selection or inspection task — a manager will clarify the details over messenger.

What to prepare for the first conversation

  • the make and model;
  • an acceptable production year;
  • engine and drivetrain type;
  • acceptable damage;
  • an overall budget limit;
  • a link to a specific lot, if one has already been found.

If you don't have a vehicle yet, describing the task is enough. The consultation starts with the overall budget after delivery and mandatory procedures, not just the lot price.

Request a callback

Our managers will answer questions and prepare an offer

What can be discussed

Choosing between the USA and Europe, the differences between Copart/IAA/Manheim, VIN and CARFAX/AutoCheck report checks, acceptable damage, the bid-approval process, payment stages, the delivery route, documents, preliminary customs-clearance factors, and the risks of a specific vehicle.

Frequently asked questions

Can I visit an office and sign the contract there?
Yes. For a prepared consultation, arrange the time through the official phone number.
Can I get a consultation remotely?
Yes, initial parameters and vehicle links can be sent by phone, email, or messenger. Before sending documents, make sure you are using the official contact from this page.
What information shouldn't be sent in a regular message?
Do not send full payment details, passwords, confirmation codes, or unnecessary personal documents in ordinary correspondence.
Where can I discuss a customs calculation?
A preliminary calculation can be discussed with a manager, but legally significant figures are verified against documents and the rules in effect on the clearance date.
How do I verify that payment details are genuine?
Check the payee against the contract and the company's official details. Any change to payment details should be confirmed through a known phone number, not just a new messenger message.

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